1011 Fundamentals of Logistics, Supply Chain & Customer Service

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3 Courses in 1. Learn Logistics, Supply Chain and Customer Service 

What you'll learn

  • Learn concepts of logistics and supply chain management
  • Learn the fundamentals of Logistics and Supply Chain
  • Learn about outbound and inbound logistics.
  • Create ethical and sustainable supply chains
  • Identify parts of a supply chain
  • Learn Customer Service
  • How to develop and execute an effective customer service strategy for your organization or team.
  • How to put your strategy to work, measure its effectiveness over time, and make updates to keep your strategy current.
You will learn proven techniques for delivering outstanding customer service. We'll  cover how to create a stronger relationship with customers, such as practical ways you can hold on to your valuable customer base and win repeat business.

Who this course is for:

  • Business owners
  • Managers
  • Anyone interested in Logistics and Supply Chain

Bradley C.

Consultant

Through my consultant company, I'm a consultant and analyst who specializes in guiding  organizations to better customer service and customer service management.  For the past 15 years we've worked with a variety of Fortune 500 companies to develop their customer service strategy. Our company is a global customer experience strategy consulting firm that  specializes in laying the groundwork required to establish a roadmap  and strategy that will drive your culture transformation efforts.

Source :  https://www.udemy.com/course/build-award-winning-customer-service/